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Project Manager - Hybrid

Digital Agency - Digital
Ref: 256 Date Posted: Monday 12 Feb 2024

Our partnership with Spike, building their fantastic team, continues with the search for a Project Manager as an integral new role within the team.

As Project Manager you will:

  • Project manage the resource in the studio to include scheduling and direction of team
  • Ensure client projects are delivered within the time required to make the project profitable to the highest quality.
  • Communicate project plans and job status to clients
  • Foresee and solve problems around delivery issues
  • Document all the processes in the business relating to delivery of services (from sales client on boarding to project handover).
  • Ensure project documentation is signed and project stages or jobs are formally signed off
  • Monitor and manage performance of delivery team timesheets on a fortnightly basis
  • Ensures that timesheets and invoices correlate accurately, so there is no missed billing invoicing
  • Focus on employee utilisation
  • Advise directors on positive/negative resourcing requirements at least two months ahead of requirements (this requires regular communication with the Sales and Partnerships Director to analyse the pipeline).
  • Project manage internal projects such as accreditation, systems/processes, cyber security and performance analytics.
  • Co-ordinating Teamwork project board data hygiene

The project management role has been created to assist with overall business objectives and to identify areas of input required for success in Spikes unique approach / project management methodology to delivery, in order to make continuous improvement to it.

You will:

  • Manage the of scheduling system to help understand who is booked out on what resource/projects in the future.
  • Help to identify where the gaps are on resource that need to be sold (& provide reports that can be fed back to account managers and senior leadership team)
  • When processes fail, help to review why and process to prevent the same issue happening again.
  • Record all of the billability and efficiency of the time.
  • Manage under or over servicing of clients.
  • Prevent unnecessary scope creep by ensuring that what is delivered is within scope.
  • Help to manage third party contractors and third-party agencies working in partnership on project delivery.
  • Help to work with individuals in the team to understand how best they can improve the efficiency in the delivery of their services.
  • Assist in the recruitment of billable people to ensure that they have the right skills to deliver projects efficiently and effectively.
  • Help support resource planning as demand increases. 


We are looking for a strong project manager with marketing/ digital agency experience and who can demonstrate great operational PM capabilities. You’ll have leadership experience, excellent communication skills and experience of:

  • Risk management
  • Cost Management
  • Negotiation
  • Critical Thinking
  • Task Management


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